Restaurant Waiter / Waitress 

Competence area: Customer Service

Perho Culinary, Tourism & Business College provides English-taught studies of Restaurant Waiter / Waitress for foreigners who live in Finland. Studies are work-based by apprenticeship or training agreement.

Restaurant Waiters / Waitresses can serve Finnish and foreign customers in a customer-oriented manner and use professional vocabulary in foreign languages and draw on their cultural knowledge. 

They are trained to carry out customer service tasks as well as work in sales in the catering sector with different business ideas or missions. Waiter and waitresses are able to work in a sales-minded, customer service oriented and quality conscious manner and profitably, productively, and responsibly as well as operate in compliance with hygiene requirements, and sustainable operating practices. 

Restaurant Waiter / Waitress in Profession

A Restaurant Waiter / Waitress who has completed the competence area of customer service is qualified to work at lunch or dining restaurants, staff canteens, pubs, night clubs, transport stations, cafés, fast food, catering, tourism service companies or various institutions.