Travel Assistant

Guiding in Foreign Language unit of the further vocational qualification of Guide Services

Embark on a New Career in Tourism! If you are interested in studying the basics of tour guiding and working in an international environment handling travelers and groups in harbors and airports, please find the details about the Travel Assistant training below.

Target group and requirements

  • good written and oral skills in English
  • basic level of oral and written Finnish
  • strong motivation to work with an international clientele in different types of customer service duties
  • previous work experience in customer service
  • good presentation skills
  • proper physical condition as the work requires a great deal of walking and standing
  • readiness for online learning

 

Travel Assistant

The further vocational qualification of Guide Services, unit:
Guiding in Foreign Language (25 cp)

Who can apply

Requirements for applicants:
• good written and oral skills in English
• basic level of oral and written Finnish
• strong motivation to work with an international clientele in different types of customer service duties
• previous work experience in customer service
• good presentation skills
• proper physical condition as the work requires a great deal of walking and standing
• readiness for online learning

Duration of studies

24.2.–11.4.2025
Final exams on week 16: 14.–16.4.2025

 

Applying

16.12.2024–31.1.20253

Apply

Start of the studies

24.–25.2. 2025

No entrance test

Interviews for the selected applicants: 3.–4.2.2025 btw 08.30–14.00

About the Travel Assistant training

The training focuses on customer service and basic guiding skills in an international work environment. The final aim is to pass the competence demonstration (unit: Guiding in foreign language/tutkinnon osa: Opastaminen vieraalla kielellä, which is a unit of the Further vocational qualification of Guide Services). The competence demonstration consists of planning and conducting a guided service in central Helsinki.

This training consists of multiform learning including contact lessons, practical training and online learning. The lessons will be given 1-2 afternoons a week, at 3-7 PM, mainly on the Töölö campus and in central Helsinki. In addition there will be tasks and assignments to be done independently.

Training period: 24.2.–11.4.2025.
Orientation to the studies: 24.–25.2. 2025
Final exams on week 16: 14.–16.4.2025

The training fee is 150 €. Apprenticeship training 100 €

Read more: Apprenticeship training for the student

The purpose of the training

  • Improve knowledge, skills and attitude which will allow the student to work in the tourism industry
  • Find part-time work opportunities as a free-lancer in the tourism industry.
  • Build professional networks within industry.

The contents of the training

  • Basics of the tourism industry
  • Working as a Travel Assistant
  • Customer service skills
  • Guiding skills
  • Responsible tourism
  • Security in tourism
  • First Aid skills

Application and selection process

Application period: 16.12.2024–31.1.20253
Interviews: 3.–4.2.2025 btw 08.30–14.00

Representatives of Perho Culinary, Tourism and Business College make a pre-selection based on the applications. The applicants who meet the requirements will be invited to a face-to-face interview. It is therefore important that in the application the applicant describes the suitability and motivation to work as a Travel Assistant. The interviews will be organized by Perho Culinary, Tourism and Business College (Helsinki) at week 6, 2025.

Apply now: Travel Assistant

 

Travel Assistant – further information

PERHO CULINARY, TOURISM AND BUSINESS COLLEGE

Maarit Havukainen
maarit.havukainen (at) perho.fi
050 455 7001

Sari Vuontisjärvi
sari.vuontisjarvi (at) perho.fi
040 714 4290

Admission and Student Services