Restaurant Waiter/Waitress – Hospitality Expert

Competence area: Customer Service

Perho Culinary, Tourism & Business College provides Restaurant Waiter /-ress studies taught in English. Studies are work-based by apprenticeship contract or training agreement.

Restaurant Waiters/-resses can serve customers in a customer-oriented manner and use professional vocabulary in foreign languages and draw on their cultural knowledge. They will work as Hospitality Experts in a various tasks in the hospitality context.

They are trained to carry out customer service tasks as well as work in sales in the hospitality sector with different business ideas or missions. Waiter and waitresses are able to work in a sales-minded, customer service oriented and quality conscious manner and profitably, productively, and responsibly as well as operate in compliance with hygiene requirements, and sustainable operating practices. 

As a Hospitality Expert, you

  • know how to work in a multi-cultural team
  • serve variety of food and beverages regarding gastronomic requirements
  • have the quality skills required in hospitality field
  • have knowledge of sustainability in hospitality field
  • have an eye for aesthetics
  • have good language and interaction skills master the vocabulary of hospitality context

In Profession

A Restaurant Waitress/-ress is a Hospitality Expert who has completed the competence area of customer service is qualified to work at various of tasks in the hospitality field like hotels and lounges, cruise ships, restaurants with different concepts, night clubs and cocktail bars, cafés and catering, tourism service companies or various institutions.

Who can apply?

Persons who live in Finland and lack vocational qualification, degree or a study place.


Qualification: Vocational Qualification in Restaurant and Catering Services
Content of the qualification >>
eRequirements >>

Competence area: Customer Services
Degree title: Waiter/Waitress
Scope of qualification:
180 / 145 competence points
Structure of studies: Full-time-studies, working and studying according to your personal competence development plan
Admission criteria for applicants: General upper secondary qualifications, fluent English
Teaching and guidance language: English
Training organized at workplaces: Students have a possibility to accomplish their work-based learning also abroad.
Duration of studies: About one year
Tuition: There is no annual tuition fee.
Other costs:
Students shall have about 300 euros in the beginning of studies to buy professional uniforms and shoes etc.
Campus: Töölö, Perhonkatu 11, 00100 Helsinki

Catch a glimpse of the Hospitality Expert Study Year 2022-2023


10.10. Mon
Cocktails & Mocktails

25.10. Tue
Beers & Bites


23.1. Tue
Super Service 1

24.1. Wed
Beers around the world


13.2. Mon
Cocktails & Dreams

14.2. Tue
Grapes & Wines 1


20.3. Mon
Spirits & Tales

21.3. Tue
Grapes & Wines 2


17.4. Mon
Cocktails & Mocktails

18.4. Tue
Beers and Bites


8.5. Mon
Super Service 2

9.5. Tue
Fabulous Feast

Continuous Application

Application period is throughout a year. Check the next starting days >>

More Information

Perho Culinary, Tourism & Business College
Töölö campus, Perhonkatu 11, 00100 Helsinki

Admission and Student Services >>
from 9 am to 2 pm
Ms Jenni Heikkilä, Student Counselor
+358 (0) 040 774 7622
jenni.heikkila (at)

Search office (at)
Tel. switchboard: +358 (0) 9 350 9210